Frequently Asked Questions

A Senior Concierge is a company that is dedicated to seniors assisting them with completing daily tasks. All these services are designed to reduce stress, risk, and burdens.

 

We service the Westchester County and Surrounding Areas.

We are not a home health agency. We provide “non-medical” services including companionship, errand service, light housekeeping, house sitting, and technology training. If you or your loved one is in needs assistance with activities such as bathing, feeding, transferring we will do our research to refer you to the most reliable service in your area.

Our team provides a detailed report after each visit and are often in constant contact with family members not just to address issues, but to keep them informed on all the positive moments that are happening.

We are not taking over! We are here to do the tasks that you wish to turn over. Our team honors your desire to keep doing all the thing you chose to do. In the future, if you wish to hand over more responsibilities to us, we will be right there each step of the way.

A list of our services are here, but we pride ourselves on flexibility and strive to personalize our services to meet the needs of our clients.

We sign a confidentiality agreement so you can be confident that personal and/ or financial information is kept entirely confidential. It is important to trust the individual who is running your errands, performing light housekeeping duties, sees your finances, and spends time in your house. We will only divulge that you are our client with your written permission.

Yes! In addition to providing concierge services, our role includes ensuring your loved one is getting the proper care, attention, and oversight necessary out of their facility.

We are not a transportation service, but our days often consist of accompanying our clients to where they need to go. That can include a medical appointment, breakfast/ lunch, etc. We plan to provide transportation services in the future!

Yes!! We send detailed reports to our client’s families or representatives after each visit. We are dedicated to ensuring peace of mind for our clients and families, whether they live locally or far away.

As soon as possible. After the consultation takes place, we will create a schedule.

We pride ourselves on providing personalized services to our clients. There are no groups, buses, and vans.

 

Services are billed either as- needed or as a monthly membership (retainer style).

YOU make the decision as to which service works best for you.

We currently accept cash, check, and all major credit cards.

Tips To Keep Your Loved Ones Safe During COVID-19

·       Risk Increases With Age

The risk for severe illness with COVID-19 increases with age, with older adults at higher risk.

Help reduce the spread of the virus that causes COVID-19 by:

  • Wear a mask, when you interact with others.
  • Limit your in-person interactions with other people as much as possible, particularly when indoors.
  • Keep space between yourself and others (stay 6 feet away, which is about 2 arm lengths).
  • Wash your hands often. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover coughs and sneezes with a tissue or the inside of your elbow. Then wash your hands.
  • Clean and disinfect surfaces and things you touch often.
  • Learn additional information for adults with disabilities.

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